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Need help with Karadiyar? Browse the frequently asked questions below or send us an email directly.

Email Us

We typically respond within 24-48 hours.

Frequently Asked Questions

I can't log in to my account. What should I do?

Try resetting your password. If the issue persists, please send us an email.

How do I cancel my subscription?

You can cancel your subscription through your device's settings (App Store or Google Play account settings).

My purchase didn't go through. How do I get a refund?

Refund requests are handled through the Apple App Store or Google Play Store. Please contact the relevant platform's support page.

I found a bug in the game. How can I report it?

Please send us an email describing the bug in as much detail as possible (screenshots, device model, etc.).

My account was unfairly banned. What should I do?

You can submit ban appeals via email. Your case will be reviewed and we will get back to you.

How can I delete my account in Karadiyar?

Go to the Settings screen in the Karadiyar app. Tap the menu in the top right corner and press the 'Delete My Account' button to proceed with account deletion.